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ACCESSIBILITY

Life Lessons is committed to making everyone’s experience an enjoyable one and provides the following for our disabled visitors to assist with ease of access throughout the event.

Please do consider that the event is an outdoor event with grass fields and grounds with gradients/uneven surfaces, whilst we have made a great effort to provide facilities to accommodate for this there will inevitably be some areas that are hard to navigate.

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PERSONAL ASSISTANT TICKETS

If you require assistance (free Personal Assistant/Essential Companion ticket) to attend Life Lessons or have any other requirements, please follow the process below:

  1. Purchase a ticket
  2. Obtain a ticket reference number
  3. Send us the details of your valid ticket reference number with any supporting evidence to info@lifelessonsfestival.com.

We will endeavor to respond within 5 working days to confirm your requests.

We will then add a carer ticket to your booking and send you a confirmation email, and further instructions.

PROOF OF ACCESS REQUIREMENTS

  • A photocopy/photo/scan of one of the following documents (a current award if DLA, PIP, or Attendance Allowance).
  • A valid Access Card
  • Confirmation of the middle or high rate of the Care component of child DLA
  • Confirmation of the low or high rate of the Mobility component of child DLA
  • Confirmation of Attendance Allowance
  • Confirmation of the Standard or Enhanced rate of Personal Independence Payment (PIP)
  • Confirmation of being registered blind or partially sighted (copy of CVI – Certificate of Visual Impairment)
  • A personal letter of support from your hospital specialist (dated within the last two months)

Once agreed, a free personal assistant ticket of the same type already bought by you will be added to your booking. The tickets will then be emailed out to you one week before the event.  If you do not require a free Personal Assistant/ Essential Companion ticket, but you have other requirements, please purchase the appropriate number of tickets and also complete the Access Requirements form.


ACCESSIBLE PARKING

Accessible parking, for blue badge holders only, will be available at Life Lessons. 

Parking spaces are allocated on a first come first served basis and cannot be pre-booked. Blue Badge Permits will be required before entry into the car park, please have these on display. Parking spaces are restricted to one badge per car, any additional cars with friends and family members not holding a blue badge will not be able to park at the event site. 

To reach the accessible car park follow signposts from A4 west of Hogarth Roundabout (junction with A316) via brown tourist board signs. 

SATNAV postcode: W4 2QN 

Latitude: 51.483279 Longitude: -0.258700

ACCESSIBLE TOILETS

Accessible toilets will be provided within the toilet block at Life Lessons. 

ASSISTANCE DOGS

Life Lessons welcomes all Assistance Dogs which include Hearing Dogs, Canine Partners, Dogs for the Disabled and Guide Dogs.

MEDICAL AND WELFARE SERVICES

The medical tent is located within the information point. We welcome attendees who need to bring medicines, medical equipment, food or drink to manage a medical condition. If you have any medication that needs to be kept cool, there is a fridge available in the medical tent. We recommend you take your medication directly to the medical tent when you arrive on site. This can be left there across the weekend at your own risk.

MAIN STAGE VIEWING

All viewing of the main stage will be seated. Wheelchair users will be invited to park at the end of our rows of seats, near the aisle. 

ADDITIONAL NEEDS 

If you have any specific accessibility needs, such as hearing, or mobility support needs, please contact us to let us know info@lifelessonsfestival.com.


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